PRIVACY POLICY
At NIKO Cosmetics, your privacy is deeply important to us. As part of our commitment to crafting premium natural and Certified Organic skincare, we treat the personal data you entrust to us with the highest standards of safety, transparency, and integrity.
1. Information We Collect
A. Information You Provide Directly
We collect personal data that you voluntarily provide when navigating our store, creating an account, or completing a transaction. This includes:
- Contact Information: Full name, billing address, shipping address, email address, and phone number.
- Account Credentials: Username, password, and security preferences.
- Customer Care Details: Any communications, product reviews, or survey feedback you send directly to our team.
B. Information Collected Automatically
When you browse our store, certain data is gathered automatically via modern tracking technologies to optimize your shopping experience:
- Device Attributes: IP address, browser type, operating system, and hardware specifications.
- Browsing Analytics: Clickstream data, pages viewed, time spent on the site, and referral URLs.
- Cookies and Tracking Pixels: Small text files used to remember your shopping cart items, customize marketing, and provide a secure checkout environment.
C. Information from Third Parties
We may occasionally verify or update your records using trusted third-party providers, such as shipping carriers (to correct delivery addresses) or secure verification processors (for fraud reduction).
2. How We Use Your Information
- Order Fulfillment: Processing payments, managing order logistics, and delivering your organic skincare.
- Customer Relations: Notifying you about shipping updates, account renewals, or handling support requests.
- Tailored Experiences: Customizing your store interaction and recommending personal care items suited to your preferences.
- Security & Fraud Prevention: Detecting, investigating, and stopping unauthorized transactions or malicious activities.
3. How We Share Your Information
NIKO Cosmetics does not sell your personal data. We only share your information with trusted partners to perform vital operations on our behalf:
- Service Providers & Agents: We work with e-commerce platforms (like Shopify), mailing distribution systems, and delivery couriers to execute your orders.
- Business Assets: If NIKO Cosmetics undergoes a merger, acquisition, or sale of company assets, client records are typically transferred business assets.
- Legal Enforcement: We will disclose information only when legally compelled by a court order or when essential to safeguard the life, safety, or legal rights of our community.
4. Your Rights & Choice Adjustments
We believe you should have complete command over your digital footprint. Depending on your location, you hold the following rights:
- Access & Portability: Request an exportable electronic file of the personal information we hold about you at any time.
- Rectification & Deletion: Request that we correct incomplete data or permanently delete your customer account records from our live databases.
- Marketing Opt-Outs: Unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our correspondence.
5. Security & Children's Privacy
Data Safety: We use industry-standard encryption protocols (SSL/TLS) to secure your online checkout. We retain records only as long as necessary to manage your active relationship or satisfy accounting regulations.
Children's Privacy: Our products are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.
6. Contact Our Privacy Officer
If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or need to correct your preferences, please connect with us:
Toll-Free Phone: 1-888-388-NIKO (6456)
Mailing Address:
NIKO Cosmetics Privacy Office
2560 Morningside Ave, Unit #2
Toronto, Ontario M1X 0E2, Canada